Can I Still Get My Ears Syringed Free on the NHS? The Complete 2025 Guide

Ear wax acts as a natural cleanser for your ears. It traps dirt and bacteria and eventually works its way out of the ear canal.

For some people, however, wax builds up and causes a blocked or painful ear, tinnitus and even temporary hearing loss.

Until recently you could make an appointment at your GP surgery and have wax syringed for free.

Since the service was withdrawn from most surgeries, many people are confused about where to go.

This guide explains what happened to NHS ear‑wax removal, why it matters and how Ear Wax Solution can help you look after your ears.

Understanding the NHS Policy Change

What Happened to Free NHS Ear Wax Removal?

In September 2020, during the early stages of the COVID-19 pandemic, the UK Minister of State at the Department of Health and Social Care, Edward Argar, officially reclassified ear wax removal as an "enhanced service" rather than a core NHS service. This seemingly small administrative change had enormous consequences for millions of people across the UK.

Here's what this means in practical terms:

• GPs are no longer obligated to provide ear wax removal as part of standard NHS care

• Funding was withdrawn from most Clinical Commissioning Groups (CCGs) for these services

• Individual GP practices don't receive the budget needed to offer free ear wax removal

• No plans exist to reinstate these services or their funding in the foreseeable future

Why Did the NHS Stop Offering Free Ear Syringing?

The decision wasn't made overnight. Several factors contributed to this significant policy shift:

1. Cost pressures: With the NHS budget stretched thin, Clinical Commissioning Groups prioritized funding for what they deemed more critical services

2. High demand: Ear wax removal was one of the most frequently requested procedures, making it expensive to provide universally

3. Pandemic impact: The COVID-19 crisis forced difficult decisions about resource allocation

4. Reclassification rationale: Policymakers determined that ear wax removal could be managed through self-care or private services for most people

   
   

Who Has Been Most Affected?

This policy change hasn't impacted everyone equally. Nearly 10 million UK residents now lack easy access to professional ear wax removal services, with certain groups bearing the brunt of this decision:

Most Vulnerable Groups

• Elderly individuals: Often experience more stubborn ear wax build-up and may lack the dexterity for safe self-treatment

• People with disabilities: People with disabilities may find it impossible to safely remove ear wax themselves

• Hearing aid users: Regular professional ear wax removal is often essential for their hearing aids to function properly

• Low-income households: May struggle to afford private ear care services

• Those with complex ear conditions: Need professional care but can no longer access it freely

The impact on these groups has been particularly concerning, as ear wax build-up can significantly affect quality of life, leading to hearing loss, discomfort, tinnitus, and social isolation.

Can You Still Get Free NHS Ear Wax Removal?

While the general answer is "no," there are limited exceptions:

When the NHS May Still Help

Your GP may refer you to NHS audiology services if and only if:

• You have documented underlying hearing loss that is directly linked to ear wax build-up

• Your ear wax issue is part of a broader medical condition requiring specialist intervention

• You meet specific clinical criteria determined by your local NHS trust

Important note: Even with a referral, waiting times for NHS audiology appointments can be substantial—often several weeks or even months.

Your Alternative Options for Ear Wax Removal

Just because the NHS no longer routinely offers this service doesn't mean you're without options. Let's explore your alternatives:

1. Professional Private Ear Wax Removal (Recommended)

Microsuction is the gold standard for safe, effective ear wax removal. At Ear Wax Solution, we offer:

✓ Safe, gentle microsuction performed by trained specialists

✓ Immediate relief with same-day or next-day appointments

✓ Affordable pricing designed to be accessible to everyone

✓ Comprehensive ear health check included with every appointment

✓ Convenient locations across the region

✓ Home visits available for those with mobility challenges

Why choose professional microsuction?

• No water pressure (unlike syringing)

• Immediate results you can feel

• Safer for those with ear drum perforations or hearing aids

• Visual confirmation using specialist equipment

• Expert advice on preventing future build-up

2. Pharmacy Consultation

Your local pharmacist can recommend:

• Over-the-counter ear drops (sodium bicarbonate or olive oil-based)

• Guidance on safe ear wax softening techniques

• Advice on whether you need professional removal

3. Safe Home Treatment

For mild cases, you can try:

Olive oil drops (the safest home option):

• Use 2-3 drops of room-temperature olive oil in the affected ear

• Lie on your side for 5-10 minutes to allow penetration

• Repeat twice daily for 3-5 days

• This softens wax, allowing it to naturally migrate out

Keep yourself hydrated:

• Drinking adequate water helps keep ear wax soft

• A healthy diet supports natural wax regulation

DANGER: Methods You Should NEVER Use

These popular but dangerous methods can cause serious harm:

❌ Cotton Buds (Q-tips)

Risk: Push wax deeper, cause ear drum perforation, trigger infections

❌ Ear Candles

Risk: Burns, ear canal blockage from melted wax, no proven benefit

❌ DIY Ear Cameras

Risk: Lack of proper training can lead to injury, infection, or worsened impaction

❌ Hydrogen Peroxide (unless prescribed)

Risk: Can irritate sensitive ear canal skin, worsen existing conditions

❌ Sharp Objects

Risk: Serious injury including permanent hearing damage

Remember: Your ear canal and ear drum are incredibly delicate. What seems like a simple DIY solution can result in expensive medical complications or permanent damage.

Protecting Your Ear Health Long-Term

Prevention is always better than cure. Here are expert-recommended practices:

Daily Ear Care Habits

1. Regular olive oil maintenance: Use olive oil drops once a week if you're prone to wax build-up

2. Stay hydrated: Aim for 6-8 glasses of water daily to keep ear wax consistency healthy

3. Maintain a balanced diet: Proper nutrition supports all bodily functions, including ear wax regulation

4. Protect your ears in loud environments: Use earplugs at concerts, sporting events, or noisy workplaces

Lifestyle Factors

• Quit smoking: Nicotine products (including e-cigarettes) negatively impact hearing and ear health

• Avoid inserting anything into your ears: Let your ears self-clean naturally

• Regular check-ups: If you're prone to wax build-up, schedule preventative appointments

Why Choose Ear Wax Solution?

At Ear Wax Solution we believe ear care should be prompt, safe and accessible. We built our service to fill the gap left by the NHS:

• Specialist microsuction by trained clinicians. Our ENT‑approved microsuction technique removes even stubborn wax without using water. It is safe for people with perforated eardrums or those who cannot undergo irrigation.

• Same‑day appointments and home visits. We offer clinic appointments or mobile visits across Surrey and London. Our team can come to your home, ideal for people with mobility issues or busy schedules. Same‑day slots are often available.

• Inclusive service. All our clinics are step‑free, and we provide in‑home care for individuals with disabilities or learning need. We also offer gentle microsuction for children aged 3–16.

• Transparent pricing and free follow‑up. Our appointments start from around £35. If wax cannot be fully removed in one visit we offer a free follow‑up within two weeks.

• Wide coverage. Our clinics operate in Horley, East Grinstead, Epsom, Tadworth and Gravesend, and our mobile service covers Croydon, Reigate, Crawley, Mitcham and many other towns.

By choosing Ear Wax Solution you ensure your ears are treated by dedicated professionals using the latest techniques – no water, no mess and no long NHS waiting list.

Frequently Asked Questions

How much does private ear wax removal cost?

Pricing varies by provider, but expect to pay between £45-£80 for both ears at most private clinics. At Ear Wax Solution, we offer competitive rates with transparent pricing—no hidden fees.

How do I know if I need professional ear wax removal?

Common signs include:

• Muffled or reduced hearing

• Feeling of fullness in the ear

• Earache or discomfort

• Ringing in the ears (tinnitus)

• Dizziness

• Itching in the ear canal

Is microsuction better than ear syringing?

Yes, microsuction is generally considered safer and more effective than traditional syringing because:

• No water pressure involved

• Immediate visual confirmation of wax removal

• Safer for people with perforated ear drums

• Less messy and more comfortable

How long does an appointment take?

Most appointments take 15-30 minutes, including consultation and treatment for both ears.

Will it hurt?

Most patients report no pain—just a slightly unusual sensation. The procedure is generally very comfortable.

Final thoughts

Since 2020, routine ear‑wax removal has largely disappeared from GP . Millions of people now face a postcode lottery for care and many risk injury by trying to remove wax . Although a few NHS audiology departments still help when wax prevents hearing, most people need to seek private care.

At Ear Wax Solution we provide safe, affordable microsuction at our clinics or in your own home. If you’re struggling with blocked ears, contact us on 01293 365 124 or email info@earwaxsolution.co.uk to arrange professional ear‑wax removal and restore your hearing comfort.

Additional Resources

• RNID (Royal National Institute for Deaf People): Offers support and information for those affected by hearing loss

• NHS 111: For urgent ear-related concerns outside of normal hours

• British Society of Hearing Aid Audiologists: Find qualified hearing care professionals

This article is for informational purposes only and does not constitute medical advice. Always consult with a healthcare professional for personalized guidance about your ear health.