What to Expect at Your First Ear Wax Removal Appointment
- 5 days ago
- 3 min read
Struggling with blocked ears or dulled hearing? You're not alone. Many people in Horley and surrounding areas delay professional ear wax removal because they’re unsure what it involves.
If this is your first appointment, knowing what to expect can help you feel more confident, better prepared, and ready to restore your hearing.
In this guide, we'll walk through exactly what happens at your first appointment at Ear Wax Solution in Horley, answer common questions, and explain why professional treatment is safer and more effective than DIY methods.
The Importance of Professional Ear Wax Removal in Horley
Blocked ears aren't just inconvenient — they can affect your day-to-day life. From missing important conversations to feeling off balance, symptoms of ear wax build-up include:
Hearing loss or muffled sound
Earache or pressure
Ringing in the ears (tinnitus)
Dizziness or unsteadiness
Itching or discomfort when using hearing aids
In a community like Horley, where residents include busy professionals, children, elderly individuals, and people with disabilities, access to safe, professional ear care is essential.
At Ear Wax Solution, we treat a wide range of patients using advanced techniques like microsuction and Water Irrigation, delivered in our Horley clinic or at home.
We’re located just off Reigate Road at Caledonian House, and serve patients from Horley, Crawley, Copthorne, Reigate, and surrounding areas.
What Happens at Your First Appointment
Whether you're visiting us in clinic or booking a home appointment, your first ear wax removal is a straightforward and clinically guided process.
Here is a step-by-step overview of what typically happens:
1. Consultation and Ear Examination
Your appointment begins with a friendly welcome and a quick consultation. One of our trained clinicians will:
Review your symptoms
Ask about hearing aid use or previous ENT issues
Examine your ears using a medical otoscope
This inspection helps us confirm the presence of wax or other issues and decide on the most suitable removal method.
2. Wax Removal (Microsuction or Water Irrigation)
Once the clinician has assessed your ear canals, we’ll carry out wax removal using either:
Microsuction – a low-pressure suction method that gently extracts wax without water.
Water Irrigation – a safe, warm water rinse that’s suitable for softer wax or patients
with specific needs.
Microsuction is our preferred method due to its speed, accuracy, and comfort.
3. Aftercare Advice
After treatment, most patients experience instant relief and clearer hearing. We'll also provide:
Advice on prevention and ongoing care
Recommendations for ear drops
Guidance on what to do if symptoms return
Appointments typically last 15–30 minutes for adults and up to 45 minutes for children, with no downtime required afterwards.
FAQs About First-Time Ear Wax Removal
Do I need to use ear drops before the appointment?
Yes — we recommend using olive oil drops or Earol spray for 2–3 days before your visit. This helps soften the wax, making it easier and quicker to remove.
Is the procedure painful?
No. Microsuction is not painful. Some patients describe a mild noise or gentle pulling sensation, but the process is safe and non-invasive.
What if there’s no wax?
We’ll let you know immediately. You will not receive unnecessary treatment. In some cases, your symptoms may be caused by inflammation or another condition — and we’ll guide you on the next steps.
Do you treat children and patients with disabilities?
Absolutely. We offer:
Children’s microsuction from age 3+
Home visits across Horley, Crawley, Copthorne, and beyond
How Ear Wax Solution Helps Patients in Horley
As the leading local ear wax clinic in Horley, Ear Wax Solution has built a reputation for accessible, professional care.
Our services include:
In-clinic ear wax removal at Caledonian House, Hookwood
Manual extraction for difficult or dry wax
Whether you’re a first-time visitor or a returning patient, we focus on safe, professional, and medically informed care — with transparent pricing and no unnecessary treatment.
Ready to Hear Clearly Again?
Your first appointment with us in Horley is quick, safe, and often life-changing. You’ll leave with a better understanding of your ear health — and, in most cases, immediate improvement in hearing.
Or call 01293 365124 to speak with our team.
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